Return Policy

Returns: If you are not satisfied with your purchase, we would be happy to help you find something else.  We only do store exchange within 30 days.  We will not offer exchange after this date.  To be eligible for exchange, the item must be unused and in the same condition that you received it, with tags.  If you are seen in any photo wearing the item, we will not do an exchange.  We require a receipt for proof of purchase.  If you are mailing the item you will be responsible for shipping cost and the item must be postmarked within the 30 day policy.  All sales final on sale items.

*When you will receive credit:  When we receive the item and it is inspected, we will send you an email to notify you that we have received your returned item.  At this time you will be notified of an approval or rejection on your return.  If the item is not returned in the condition that it is purchased when we receive it, we will not ship it back, in store pick up available.  If approved, you will receive the store credit at this time.  Store credit is good for 30 days.    

Shipping and Delivery:  Orders will be shipped within 24 hours on week days and on the following Monday using USPS.  Return items to: Urban Artsy 403 S. 6th St. Mayfield, Ky, 42066